Built for healthcare practices
The phone system that knows who is on call.
Patients call one number. Care Connect follows your on-call schedule and rings whoever is actually covering — days, nights, and weekends — then keeps the voicemail and the history for your team.
No contracts to sign to try it. Bring your own number or claim a new one.
Everything the front desk needs, and nothing it doesn't
Care Connect is a small, focused system: your numbers, your people, and the schedule that connects them.
On-call schedules that route calls
Build a shift schedule per number and assign it to the people who take call. An incoming patient call follows the schedule to whoever is on right now — no forwarding chains to maintain by hand.
Numbers you configure, not file tickets for
Request a number by area code and set its label, call flow, and fallback yourself. e911 and 10DLC registration readiness are tracked on the number, so you can see what is outstanding.
Voicemail and call history
Every call is logged and drillable. Voicemails land in a list your team can play, mark unread, or delete — so a missed call after hours is still a call you can answer.
Contacts, tagged your way
Keep the people your practice talks to in one roster and tag them however your organization thinks — by clinic, by role, by anything. Tags are yours to rename and retire.
Roles that fit your practice
Invite teammates and give them a role you defined. Permissions are assigned per role, so the front desk, the clinicians, and the owner each see what they should.
One organization, one bill
Your practice is an organization: its numbers, its people, its contacts. Billing runs through Stripe, and owners manage the plan and payment method from inside the app.
Live in an afternoon
Three steps, all self-serve. We are here if you would rather we set it up with you.
- 01
Claim a number
Pick an area code and get a number provisioned to your organization, or ask us to help with a port.
- 02
Set who is on call
Add your team, then build the shift schedule that says who takes calls, and when.
- 03
Answer from anywhere
Calls route to the person on call. Anything missed lands in voicemail and call history for the team.
Stop asking patients to call the other number.
Set up your practice, build the on-call schedule once, and let every call find the right person.