Pricing
One plan. Put everyone on it.
Care Connect is priced per practice, not per seat, so the front desk, the medical assistants, and every clinician who takes call can all be in the system without anyone doing the math first.
Per organization
$29.99/ month
plus the calls and texts you actually use
Get startedMonth to month. No contract, no setup fee.
- Every feature, for the whole organization
- Up to 20 active users, with no per-seat math
- No cap on numbers, schedules, or team roles
- Billing and payment managed in the app through Stripe
- Past 20 active users
- $1.99 per additional user per month. Invited and suspended members are not counted.
- Usage
- Phone numbers, call minutes, and text messages at published per-unit rates, itemized on your invoice. No bundles, no overage tiers.
Why usage is its own line
Every minute and every text costs us a little at the carrier. An answering service hides that inside a rate that assumes a busy month, so the quiet practice pays for the loud one. We do the opposite: the subscription pays for the software, and usage is billed per unit at the rates on the right, itemized on your invoice.
The rates sit a little above what the carrier charges us, and that margin is what covers card processing and storing your recordings. It is what lets the plan price stay flat instead of climbing with your call volume.
A practice taking 300 after-hours calls a month, averaging four minutes each, uses about 1,200 minutes. That is about $32 in call time and $1.40 for the number, on top of the $29.99 plan.
| What | Rate |
|---|---|
Phone number Local numbers. Each one you claim. | $1.4 per number, per month |
Incoming call A patient calling your number, including ringing it through to whoever is on call. | $0.027 per minute |
Outgoing call Your team calling out from the practice number. | $0.017 per minute |
Text message Carrier fees included. A 160-character text is one segment. | $0.018 per segment |
Voicemail recording Includes keeping it for you. No separate storage charge. | $0.01 per minute |
Rates as of September 2026. They change only when the carrier's do, and your invoice carries the rate in effect at the time of use.
What would your practice pay?
Start from a typical small practice and change anything. The total updates as you type.
The phone system a practice actually needs, at a price it does not have to think about.
As many numbers as you run, the whole team on it, every call reaching the person on call, and a record of what was said. Built for health data from the start, and priced for the practice rather than per seat.
- $29.99 a month, whole practice
- Up to 20 active users, as many numbers as you need, usage at published rates.
- Nothing for patients to install
- They call and text your normal numbers. The clinician's own phone rings.
- Secure by default
- HIPAA in-scope hosting under a BAA, roles you define, no security tier to buy.
- Month to month
- No contract, no setup fee. Live in an afternoon.