Built for healthcare practices
The phone system that knows who is on call.
Patients call your practice. Care Connect follows your on-call schedule and rings whoever is actually covering — days, nights, and weekends — then keeps the voicemail and the history for your team.
No contracts to sign to try it. Bring your own numbers or claim new ones.
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Priced so you never have to think about it
One plan at $29.99 a month for the whole practice, every usage rate published, and no tiers to compare. A twelve-person practice pays what a two-person one does.
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Built around how a practice works
Patients call and text your normal numbers and install nothing. Your on-call rotation is the routing, and the clinician’s own phone rings with no app open.
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Secure by default, and said plainly
Built for health data from the start: HIPAA in-scope hosting under a BAA, a telephony account per practice, and roles you define. No security tier to buy up to.
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The core need, met
A patient reaches a person at 2am, the clinician is reached on the phone in their pocket, and you own the record of what was said, at a fraction of an answering service.
Everything the front desk needs, and nothing it doesn't
Care Connect is a small, focused system: your numbers, your people, and the schedule that connects them.
On-call schedules that route calls
Build a shift schedule per number and assign it to the people who take call. An incoming patient call follows the schedule to whoever is on right now — no forwarding chains to maintain by hand.
Numbers you configure, not file tickets for
Request a number by area code and set its label, call flow, and fallback yourself. e911 and 10DLC registration readiness are tracked on the number, so you can see what is outstanding.
Voicemail and call history
Every call is logged and drillable. Voicemails land in a list your team can play, mark unread, or delete — so a missed call after hours is still a call you can answer.
Contacts, tagged your way
Keep the people your practice talks to in one roster and tag them however your organization thinks — by clinic, by role, by anything. Tags are yours to rename and retire.
Roles that fit your practice
Invite teammates and give them a role you defined. Permissions are assigned per role, so the front desk, the clinicians, and the owner each see what they should.
One organization, one bill
Your practice is an organization: its numbers, its people, its contacts. Billing runs through Stripe, and owners manage the plan and payment method from inside the app.
Live in an afternoon
Three steps, all self-serve. We are here if you would rather we set it up with you.
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Claim your numbers
A main line, an after-hours line, one per location: pick the area codes and get as many numbers as your practice runs, or ask us to help with a port.
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Set who is on call
Add your team, then build the shift schedule that says who takes calls, and when.
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Answer from anywhere
Calls route to the person on call. Anything missed lands in voicemail and call history for the team.
Pricing
One plan. Put everyone on it.
$29.99 a month per practice covers up to 20 active users, plus the calls and texts you actually use at published per-unit rates. No tiers, no per-seat math.
See pricing and estimate your bill$29.99/ month
Up to 20 active users included. $1.99 per user past that.
The phone system a practice actually needs, at a price it does not have to think about.
As many numbers as you run, the whole team on it, every call reaching the person on call, and a record of what was said. Built for health data from the start, and priced for the practice rather than per seat.
- $29.99 a month, whole practice
- Up to 20 active users, as many numbers as you need, usage at published rates.
- Nothing for patients to install
- They call and text your normal numbers. The clinician's own phone rings.
- Secure by default
- HIPAA in-scope hosting under a BAA, roles you define, no security tier to buy.
- Month to month
- No contract, no setup fee. Live in an afternoon.